The Samsung Washer Code 5E is one of the most common codes you will find on your machine. When this code appears, it usually means that there is a drainage issue with the washer.
When it comes to drainage problems, there are a bunch of reasons why they could happen. Fortunately, fixing this problem is very easy
In this guide, we will go through the causes of the 5E error code and how to fix it.
Samsung Washer Code 5E: How D5Es It Happen?
When the Samsung washer displays the 5E error code it simply means that there is a problem preventing water from draining out of the washing machine correctly.
When this happens, you will find that the washer would take a long time to drain water at the end of the wash cycle or that the washer simply stops mid-cycle there’s water in the drum.
What Causes the Samsung Washer Code 5E?
The causes of the Samsung Washer Code 5E are linked to the drainage system of the washer. Below are the most common components that could cause the problem.
Blocked Drain Pump Filter
The function of the washer’s drain pump is to pump water out of the main drum so that it can be drained away. The drain pump filter also protects the pump by filtering the water that drains out from the drum. With time, lint and debris will build up in the filter. If the filter is blocked, your washing machine may not drain properly and you will notice the 5E error code.
Blocked Drain Hose
A blocked or clogged drain hose will stop the washer from draining properly. If you’ve tried other fixes and they didn’t work, then you might want to consider checking the drain hose for blockages.
Incorrectly Installed Drain Hose
The 5E error code could be displayed when the washer is having trouble draining due to an incorrectly installed drain hose. This will prevent the water from your machine from draining away properly. When installing drain hoses, there are two ways to do so: either via a spigot or via a standpipe.
A spigot is a valve on another pipe. You could connect the drain hose to a spigot on the waste pipe itself, or connect it to a spigot on a pipe or waste trap that leads to the waste.
A standpipe connection means the drain hose simply hooks over an open standpipe which is connected to the waste pipe. If not done properly, you could have drainage issues.
Samsung Washer Code 5E: How to Fix It
Fixing drain issues on the Samsung Washer would require cleaning out the components of the drain system.
Clean the drain pump filter
To fix and clean the filter, follow the steps below
- Look for the small access door on the front of your washer.
- You will have to place a towel on the floor in front of the washer and get a shallow dish.
- Press firmly on the access door on the front of the washer.
- Take out the emergency drain hose and place the spout over the dish. Take off the cap and let the water flow out into the dish. Wait until it stops flowing.
- Return the cap on the emergency drain hose and secure it properly back in position.
- You will have to rotate the drain filter anti-clockwise to remove it from the housing.
- After that, remove any debris from the filter and wash it in warm water to ensure it is properly cleaned.
- You should also wipe the drain pump filter recess with a damp cloth.
- When done, return the drain pump filter and rotate it clockwise to lock it in place.
- Close the access door.
Check if the drain hose is properly installed
Follow the steps below to check if the drain hose is properly installed,
- If the drain hose is connected via a spigot:
- Check that the blanking cap has been removed.
- If the washer was recently installed, ensure that you have removed or cut off the blanking cap.
- Confirm that the drain hose is pushed onto the spigot correctly and that the hose clip is screwed up securely.
- Physically inspect the drain pipe for kinks or bends.
If the drain hose is connected via a standpipe:
- Ensure that the hose is positioned correctly and secured using the hose clips.
- Also, check that the drain hose is at least 60cm above the floor and that the standpipe covers the drain hose completely.
- Check that no more than 150mm of the drain hose is in the standpipe.
- Physically inspect the drain pipe for kinks or bends.
Check the drain hose for blockages
Follow the instructions below to check the drain hose for blockages,
- Start by turning off the washer at the mains and unplugging it from the socket.
- Remove all laundry from the drum.
- Push or pull the washer out from the wall enough so you can get behind it.
- Look for the drain hose.
- Remove the drain hose from the washer.
- Detach the drain hose at the other end.
- Using a clothes hanger or other tool, remove any material or blockages in the hose.
- Return the hose and run a cycle on the washing machine to check if it is now clear.
When Do You Call a Repairer?
If none of the fixes clears the Samsung Washer error code 5E then you might be dealing with another problem. Chances are a part of the drainage system needs to be replaced. For this, it is best to get a technician to take a look at the washer.
Conclusion
Following this guide, you should be able to know the causes of your Samsung washer 5E error code as well as the right fixes to apply.
Cleaning the filter regularly and performing regular maintenance should prevent this code from appearing often. If none of these troubleshooting tips gets your washer working, then you might want to consider getting a technician to take a look at it.
